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Approved for Confluence Data Center (tick)

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  • Option to choose User Directories to process users
  • Option to process users from specific group
  • Option to skip specific Confluence users
  • Option to remove specific Confluence groups for Inactive users (or even without deactivating users)
  • Option to rename Deactivated user to {username}_inactive_yyyyMMdd
  • Helps to reduce license count, removing Confluence license groups (e.g. confluence-users) for Inactive Users
  • Option to add groups for Inactive users
  • In addition to default Confluence Supported User Directories, it also Supports remote external directories.
  • Useful REST APIs

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Step-1B: Verify Admin user in App settings > Click update again to confirm.

Note. If your admin username is email prefix then please ensure this email address is not associated for other users.


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Go to, System General Configuration > Click Manage Inactive Users


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titleUse Case 1 >>> To reduce the license count.

Configuration to Remove License or Access Security Groups for Confluence users who are Never Login or Not active but exists in organization directory.

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  • User Directory Name: To process users for inactivation specific to these directories
  • Processing Group (Optional): It gives flexibility to process users for inactivation from specific group (e.g confluence-users).
    • For testing you can use the group with small number of users.
    • If empty it processes all users
  • Deactivate Users: Choose True/False either to de-activate users.
    • Set False to just reduce license count.
    • Set False if user directory is read-only.
  • Remove Groups: Enter a comma separated license groups to remove for inactive users.
  • Supported User Directory types:
    • Any Read Only Directory with local groups. (Supports license groups removal and helps to reduce license count)
    • Internal with LDAP Authentication. (Supports Deactivation, license groups removal and helps to reduce license count)
    • Internal Directory. (Supports Deactivation, groups license removal and helps to reduce license count)
    • Faq to Create Delegated LDAP Directory



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titleUse Case 2 >>> To deactivate users.

Configuration to Remove License or Access Security Groups for Confluence users who left company or Not exists in organization directory.

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