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Configure Skip users for inactivation or deactivation process.

Verify Admin user in App settings > Click update again to confirm.

Note. If your admin username is email prefix then please ensure this email address is not associated for other users.

Go to, System General Configuration > Click Manage Inactive Users.

Configure the manage Inactive Users form for

• User Directory Name: To process users for inactivation specific to these directories

• Processing Group (Optional): It gives flexibility to process users for inactivation from specific group (e.g confluence-users).

  • For testing you can use the group with small number of users.

  • If empty it processes all users

• Deactivate Users (Optional):

  • Set False to reduce license count.

  • Set False if user directory is read-only.

• Remove Groups: Enter a comma separated license groups (e.g. confluence-users) to remove for inactive users.

• Add Groups (Optional): To add those users inactive users e.g. confluence-inactive-users.

• All Atlassian provided user directories are supported:

  • Supports license groups removal and helps to reduce license count.

  • For Deactivation: User Directory must have read + write permissions.

  • For Crowd Directory: Enable Read/Write access at crowd properties

Perform Manual or On demand Clean.

• Go to, On Demand Run > Click Never Login Users Clean

• Go to, On Demand Run > Click Inactive Users Clean

Configure Schedule for Automatic Clean.

To Debug Manage Inactive Users App:

Go to, System General Configuration > Logging and profiling > Add New Entry

Class/Package Name: com.tse.confluence.deactivateusers.plugin
Level: Debug