Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Status
colourGreen
titleUse Case #1

Info

To reduce license counts/ remove license groups for inactive and never login user licenses.

Status
colourGreen
titleStep-1

Configure Skip users for inactivation or deactivation process.

...

Status
colourGreen
titleStep-2

Verify Admin user in App settings > Click update again to confirm.

...

Note. If your admin username is email prefix then please ensure this email address is not associated for other users.

...

Configure the manage Inactive Users form for

Status
colourGreen
titleUse Case #1
to reduce license / remove license groups for inactive and never login user licenses:

...

  • User Directory Name: To Names:

    • Choose user directories to process users for inactivation specific to these directories.

  • Processing Group (Optional): It gives flexibility :

    • Its faster and recommenended to process users for inactivation from specific group (e.g confluence-users).

    • For testing you can use the group with small number of users.

    • If empty it processes all users.

  • Deactivate Users (Optional):

    • Set False to reduce license count.

    • Set False Disable if purpose / objective to just reduce license counts.

    • Disable if you’re planning to grant License on login attempt.

    • Disable if user directory is read-only.

  • Remove Groups:

    • Enter a comma separated license groups (e.g. confluence-users) to remove for inactive users.

  • Add Groups (Optional): To :

    • Its recommended to add those users inactive

    users e
    • users for tracking. e.g. confluence-inactive-users.

  • Activate:

    • To enable Automatic Clean up.

That's it!

Info

Additional information.

  • All

...

  • atlassian provided user directories are supported:

    • Supports license groups removal and helps to reduce license count.

...

    • For User Deactivation:

      • User Directory must have read + write permissions i.e. in your user directory simply uncheck option [Update User attributes on Login].

      • For Crowd Directory: Enable Read/Write access at crowd properties

Status
colourGreen
titleStep-4

...

  • Go to, On Demand Run > Click Never Login Users Clean

  • Go to, On Demand Run > Click Inactive Users Clean

...

Status
colourGreen
titleStep-5

Go to, System General Configuration > Scheduled Jobs

To Configure Schedule for Automatic Clean.

Use below cron entry to schedule Inactive users clean up every Saturday at 6AM.

Code Block
0 0 6 ? * SAT *

...

Status
colourGreen
titleStep-6

...