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USE CASE #1

To reduce license counts

STEP-1

Configure Skip users for inactivation or deactivation process.

STEP-2

Verify Admin user in App settings > Click update again to confirm.

Note. If your admin username is email prefix then please ensure this email address is not associated for other users.

STEP-3

Go to, System General Configuration > Click Manage Inactive Users.

Configure the manage Inactive Users form for USE CASE #1 to reduce / remove inactive and never login user licenses:

  • User Directory Name: To process users for inactivation specific to these directories

  • Processing Group (Optional): It gives flexibility to process users for inactivation from specific group (e.g confluence-users).

    • For testing you can use the group with small number of users.

    • If empty it processes all users

  • Deactivate Users (Optional):

    • Set False to reduce license count.

    • Set False if user directory is read-only.

  • Remove Groups: Enter a comma separated license groups (e.g. confluence-users) to remove for inactive users.

  • Add Groups (Optional): To add those users inactive users e.g. confluence-inactive-users.

  • All Atlassian provided user directories are supported:

    • Supports license groups removal and helps to reduce license count.

    • For Deactivation: User Directory must have read + write permissions.

    • For Crowd Directory: Enable Read/Write access at crowd properties

STEP-4

Perform Manual or On demand Clean.

  • Go to, On Demand Run > Click Never Login Users Clean

  • Go to, On Demand Run > Click Inactive Users Clean

STEP-5

Go to, System General Configuration > Scheduled Jobs

To Configure Schedule for Automatic Clean.

Use below cron entry to schedule Inactive users clean up every Saturday at 6AM.

0 0 6 ? * SAT *

STEP-6

To Debug Manage Inactive Users App:

Go to, System General Configuration > Logging and profiling > Add New Entry

Class/Package Name: com.tse.confluence.deactivateusers.plugin
Level: Debug

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