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Info

Approved for Confluence Data Center (tick)


Deactivate users who left organization and remove license /

Simple add-on to remove License for Inactive users and Deactivate or remove Security access groups for

Inactive

users who left organization.

Use Cases:

  • To
Deactivate
  • Remove License for Confluence users who
left or not exists in organization directory
  • are Never Login or Not active.
  • To Deactivate or Remove License Access Security Groups for Confluence users who
are not active or never login
  • left company or Not exists in organization directory.
  • To
Remove license or security access groups for inactive usersTo Add User Access groups automatically, On user authentication
  • restore license Or Grant Access on Successful Login attempt.
  • To Search inactive users certain number of days and export to CSV.

Features:

  • All Atlassian provided user directories are supported.
  • Supports custom remote external Directories.
  • Option to choose multiple User Directories to process users.
  • Option to process users from specific
group
  • groups.
  • Option to skip
specific Confluence usersOption to remove specific Confluence groups for Inactive users (or even without deactivating users)Useful REST APIs
  • users from specific groups.
  • Option to rename Deactivated user to {username}_inactive_yyyyMMdd
  • Helps to reduce license count, removing Confluence license groups (e.g. confluence-users) for Inactive Users
  • Option to add groups for Inactive users
  • In addition to default Confluence Supported User Directories, it also Supports remote external directories.


    • Info

    Top Users

         


    Info

    Quick Start Steps.

    Here is Quick Start Steps to start using this plugin.


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    titlestep-1

    Go to, System General Configuration > Click Manage Inactive Users.


    Step-1A: Configure Skip users for inactivation or deactivation process.


    Step-1B: Verify Admin user in App settings > Click update again to confirm.

    Note. If your admin username is email prefix then please ensure this email address is not associated for other users.


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    titlestep-2

    Go to, System General Configuration > Click Manage Inactive Users


    Info
    titleUse Case 1 > To reduce the license count.

    Configuration to Remove License or Access Security Groups for Confluence users who are Never Login or Not active.

    Note:

    • User Directory Name: To process users for inactivation specific to these directories
    • Processing Group (Optional): It gives flexibility to process users for inactivation from specific group (e.g confluence-users).
      • For testing you can use the group with small number of users.
      • If empty it processes all users
    • Deactivate Users (Optional):
      • Set False to reduce license count.
      • Set False if user directory is read-only.
    • Remove Groups: Enter a comma separated license groups (e.g. confluence-users) to remove for inactive users.
    • Add Groups (Optional): To add those users inactive users e.g. confluence-inactive-users.
    • All Atlassian provided user directories are supported:
      • Supports license groups removal and helps to reduce license count.
      • For Deactivation: User Directory must have read + write permissions.
      • For Crowd Directory: Enable Read/Write access at crowd properties



    Info
    titleUse Case 2 > To deactivate users. (Optional)

    Configuration to Deactivate and Access Security Groups for Jira users who left company or Not exists in organization directory.

    Note:

    • User Directory Name: To process users for inactivation specific to these directories
    • Processing Group (Optional): It gives flexibility to process users for inactivation from specific group (e.g confluence-users).
      • For testing you can use the group with small number of users.
      • If empty it processes all users
    • Deactivate Users:
      • Set False to remove defined license / access groups for inactive users and reduces license count.
      • Set False if user directory is read-only.
    • Remove Groups: Enter a comma separated license groups (e.g. confluence-users) to remove for inactive users.
    • Add Groups (Optional): To add those users inactive users e.g. confluence-deactivated-users.
    • All Atlassian provided user directories are supported:
      • Supports license groups removal and helps to reduce license count.
      • For Deactivation: User Directory must have read + write permissions.
      • For Crowd Directory: Enable Read/Write access at crowd properties
    • For Internal Directory you need to consider using custom remote directory to validate user status.
    • In addition to default Atlassian Supported User Directories, it also Supports custom remote external Directories.


    Step-2A (Optional)

    • For Manual runs:
      • Go to, On Demand Run > Click Never Login Users Clean
      • Go to, On Demand Run > Click Inactive Users Clean
      • Go to, On Demand Run > Click Former Users Clean


    To enable / grant Login access back to those inactive users automatically:

    See Confluence License reclamation



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    titlestep-3

    Go to, System General Configuration > Scheduled Jobs

    Default schedule for Automatic user de-activation.


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    titlestep-4

    To Debug Manage Inactive Users App:

    Go to, System General Configuration > Logging and profiling > Add New Entry

    Code Block
    Class/Package Name: com.tse.confluence.deactivateusers.plugin
Level: Debug

    Click Add.


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    titleHints

    • Known Confluence product bug: