Confluence License reclamation

status:Step-1

Verify Admin user in App settings > Click update again to confirm.

Open

Note. If your admin username is email prefix then please ensure this email address is not associated for other users.

status:Step-2

Go to App settings > Click On User Authentication.

Open

Optional:

Some times few Inactive users may not granted license / access via SAML / SSO due to login sessions not expired.

Open

Go to Authentication methods > SAML Configuration > Edit > Un check / disable Remember user logins > Save.

If your using third-party SAML plugins like MiniOrange / Re:Solution you can skip On User Authentication feature:

Please use group settings in IDP configuration:

Open