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title	Use Case #2

(Optional)

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To deactivate or remove license groups for former X users who left company.

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title	Step-1

Configure Skip users for inactivation or deactivation process.

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title	Step-2

Verify Admin user in App settings > Click update again to confirm.

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Note. If your admin username is email prefix then please ensure this email address is not associated for other users.

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Go to, System General Configuration > Click Manage Inactive Users.

Configure the manage former X Users form for

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title	Use Case #2

(Optional) to deactivate or remove license groups for former X users who left company:

User Directory Names
- Choose user directories to process users for inactivation specific to these directories.
Processing Group
- Its faster and recommenended to process users for inactivation from specific group (e.g jira-software-users, jira-inactive-users).
- For testing you can use the group with small number of users.
- If empty it processes all users.
Deactivate Users (Optional)
- Disable if purpose / objective to just reduce license counts or remove license groups.
- Disable if you’re planning to grant License on login attempt.
- Disable if user directory is read-only.
Remove Groups
- Enter a comma separated license groups (e.g. jira-software-users, jira-inactive-users) to remove for inactive users.
Add Groups
- Its recommended to add those former X users inactive users for tracking. e.g. jira-deactivated-users.
Rename Deactivated Users (Optional)
- To rename Deactivated user to {username}_inactive_yyyyMMdd
Activate (Optional)
- To enable Automatic Clean up.

That's it!

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Additional information.

All atlassian provided user directories are supported:
- Supports license groups removal and helps to reduce license count.
- For User Deactivation:
  - User Directory must have read + write permissions.
  - For Crowd Directory: Enable Read/Write access at crowd properties
For Internal Directory you may need to consider using custom remote directory to validate user active/inactive status.
In addition to default Atlassian Supported User Directories, plugin also Supports custom remote external Directories.

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title	Step-4

Perform Manual or On demand Clean.

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Go to, Manage Inactive Users > App Settings > Schedule

To Configure Schedule for Automatic Clean.

Use below cron entry to schedule Inactive users clean up every Saturday at 6AM.

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0 0 6 ? * SAT *

To verify go to System > Scheduler details.

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title	Step-6

To Debug Manage Inactive Users App:

Go to, System > Logging and profiling > Configure

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Class/Package Name: com.tse.jira.deactivateusers.plugin Level: Debug

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