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Approved for Jira Data Center |
Simple add-on to remove License for Inactive users and Deactivate or remove Security access groups for users who left organization.
Use Cases:
- To remove License for Jira users who are Never Login or Not active and exists.
- To remove License or Access Security Groups for Jira users who left company or Not exists in organization directory
- To restore license Or Grant Access on Successful Login attempt.
- To search inactive users certain number of days and export to CSV.
Features:
- All Atlassian provided user directories are supported.
- Supports custom remote external Directories.
- Option to choose Multi User Directories to process users.
- Option to process users from specific groups.
- Option to skip users from specific groups.
- Option to rename Deactivated user to {username}_inactive_yyyyMMdd
- Option to send Alert Notifications active license reaches threshold.
- Useful REST APIs
- OWASP Security Verified.
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Top Trusted Users |
- BNP Paribas Bank Polska S.A.
- Paytm Bank
- OTP Bank
- OCBC Bank
- Autodesk, Inc
- Thales
- Expedia
- Mercedes-Benz
- Broadcom
- Intel
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Quick Start Steps. |
Here is Quick Start Steps to start using this plugin.
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Go to, add-ons admin page > Click Manage Inactive Users
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Configuration to Remove License or Access Security Groups for Jira users who are Never Login or Not active. |
Please see, Jira Manage Inactive Users
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To remove License or Access Security Groups for Jira users who left company or Not exists in organization directory. |
Please see, Jira Manage Former X Users
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Go to, add-ons admin page > Click Manage JSM Users
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Configuration to Remove License or Access Security Groups for JSM users who are Never Login or Not active. |
Please see, Jira Manage Inactive Users
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To enable / grant Login access back to those inactive users automatically:
Please see, Jira License reclamation
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To Debug Manage Inactive Users App:
Go to, System General Configuration > Logging and profiling > Default Loggers > Click Configure
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Class/Package Name: com.tse.jira.deactivateusers.plugin Level: Debug |
Click Add.
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Increase proxy Idle time:
Make sure Increase proxy Idle time approx. 1h (i.e. 3600 seconds) to run long running tasks on UI like reports and on-demand clean ups.
Apache
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ProxyPass / http://localhost:8080/ timeout=3600 ProxyPassReverse / http://localhost:8080/ timeout=3600 |
Nginx
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server{ ... proxy_read_timeout 3600; proxy_connect_timeout 3600; proxy_send_timeout 3600; ... } |
GCP