Here is Quick Start Steps to start using this plugin.
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colour | Green |
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title | Use Case #1 |
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Go to, add-ons admin page > Click Manage Inactive Users
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title | Use Case 1 > --- To reduce the license count. |
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Configuration to Remove License or Access Security Groups for Jira users who are Never Login or Not active. |
Please see, Jira Manage Inactive Users
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colour | Green |
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title | Use Case #2 |
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title | Use Case 2 > --- To deactivate users. (Optional) |
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To remove License or Access Security Groups for Jira users who left company or Not exists in organization directory. - Validates user status either active or deactivated in Atlassian supported user directories or a custom remote user directories like Okta, Google G-Suite and Azure AD.
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Please see, Jira Manage Former X Users
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colour | Green |
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title | Use Case #3 |
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Go to, add-ons admin page > Click Manage JSM Users
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title | Use Case 3 > --- To reduce the license count for JSM |
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Configuration to Remove License or Access Security Groups for JSM users who are Never Login or Not active. |
Please see, JSM Manage Inactive Users
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colour | Green |
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title | Use Case #4 |
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title | Use Case 4 --- Automatic license reclamation |
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To enable / grant Login access back to those inactive users automatically |
:Please see, Jira License reclamation
To Debug Manage Inactive Users App:
Go to, System General Configuration > Logging and profiling > Default Loggers > Click Configure
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Class/Package Name: com.tse.jira.deactivateusers.plugin
Level: Debug |
Click Add.
Please see, Common Asked Questions and Hints