| Info |
|---|
Jira Data Center Approved OWASP Security Verified |
Simple add-on to remove License for Inactive users and Deactivate or remove Security access groups for users who left organization.
Use Cases:
- To remove License for Jira users who are Never Login or Not active and exists.
- To remove License for JSM users who are Never Login or Not active and exists.
- To remove License or Access Security Groups for Jira users who left company or Not exists in organization directory
- To restore license Or Grant Access on Successful Login attempt.
- To search inactive users certain number of days and export to CSV.
- To notify license alerts.
Features:
- Supports to process Large enterprise users base.
- All Atlassian provided user directories are supported.
- Supports custom remote external Directories, to check user status either active or deactivated.
- Option to choose Multi User Directories to process users.
- Option to process users from specific groups.
- Option to skip users from specific groups.
- Option to rename Deactivated user to {username}_inactive_yyyyMMdd
- Option to send Alert Notifications active license reaches threshold.
- Useful REST APIs
| Info |
|---|
Top Trusted Users |
- BNP Paribas Bank Polska S.A.
- Paytm Bank
- OTP Bank
- OCBC Bank
- Autodesk, Inc
- Thales
- Expedia
- Mercedes-Benz
- Broadcom
- Intel
| Info |
|---|
Quick Start Steps. |
Here is Quick Start Steps to start using this plugin.
| Status | ||||||
|---|---|---|---|---|---|---|
|
Go to, add-ons admin page > Click Manage Inactive Users
| Info | ||
|---|---|---|
| ||
Configuration to Remove License or Access Security Groups for Jira users who are Never Login or Not active. |
Please see, Jira Manage Inactive Users
| Status | ||||||
|---|---|---|---|---|---|---|
|
| Info | ||
|---|---|---|
| ||
To remove License or Access Security Groups for Jira users who left company or Not exists in organization directory.
|
Please see, Jira Manage Former X Users
| Status | ||||||
|---|---|---|---|---|---|---|
|
Go to, add-ons admin page > Click Manage JSM Users
| Info | ||
|---|---|---|
| ||
Configuration to Remove License or Access Security Groups for JSM users who are Never Login or Not active. |
Please see, JSM Manage Inactive Users
| Status | ||||||
|---|---|---|---|---|---|---|
|
| Info | ||
|---|---|---|
| ||
To enable / grant Login access back to those inactive users automatically. |
Please see, Jira License reclamation
| Status | ||||||
|---|---|---|---|---|---|---|
|
Two ways to Debug Manage Inactive Users App i.e.
>>> Through atlassian log file — atlassian-jira.log
Go to, System General Configuration > Logging and profiling > Default Loggers > Click Configure.
| Code Block |
|---|
Class/Package Name: com.tse.jira.deactivateusers.plugin Level: Debug |
>>> Through Audit log.
Go to, System General Configuration > Audit log.
| Anchor | ||||
|---|---|---|---|---|
|
Status colour Green title Customer 1 Feedback
We use manage Inactive users plugin along side with Atlassian provided SAML / SSO Plugin.
- To deactivate users who left company in Delegated User Directory.
- To Clean up Inactive users who are not logged in last 90 days.
- Grant license to Inactive users who comes back on successful attempt.
Atlassian provided SAML SSO plugin with Delegated LDAP / AD User Directory On login:
- Helps us to create new users with default group.
- Helps us to trigger groups synchronise from LDAP / Okta.
| Anchor | ||||
|---|---|---|---|---|
|
Status colour Green title CUSTOMER 2 FEEDBACK
We used manage Inactive users plugin's REST API to migrate AD Users from Company X to Company Y.
From Connector User Directory to Delegated User Directory.
Step-1, We created New Delegated User Directory.
Step-2, Go to database updated existing connector user directory users in cwd_user, membership and group tables with delegated directory ID
Step-3, Use manage Inactive users plugin's attribute update REST API to rename username and email addresses.
Please see, Common Asked Questions and Hints