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Additional information.

• All atlassian provided user directories are supported:

  • Supports license groups removal and helps to reduce license count.

  • For User Deactivation:

    • User Directory must have read + write permissions i.e. in your user directory simply uncheck option [Update User attributes on Login].

    • For Crowd Directory: Enable Read/Write access at crowd properties

• For Internal Directory you may need to consider using one of below custom remote directories to validate user active/inactive status.

  • Google GSuite Directory to Manage Former UsersG-Suite Directory

  • Okta Directory to Manage Former Users

  • Azure AD Directory to Manage Former Users