USE CASE #2 (Optional)
To deactivate or remove license groups for former X users who left company.
STEP-1
Configure Skip users for inactivation or deactivation process.
STEP-2
Verify Admin user in App settings > Click update again to confirm.
Note. If your admin username is email prefix then please ensure this email address is not associated for other users.
STEP-3
Go to, System General Configuration > Click Manage Inactive Users.
Configure the manage former X Users form for USE CASE #2 (Optional) to deactivate or remove license groups for former X users who left company:
User Directory Names
Choose user directories to process users for inactivation specific to these directories.
Processing Group
Its faster and recommenended to process users for inactivation from specific group (e.g jira-software-users, jira-inactive-users).
For testing you can use the group with small number of users.
If empty it processes all users.
Deactivate Users (Optional)
Disable if purpose / objective to just reduce license counts or remove license groups.
Disable if you’re planning to grant License on login attempt.
Disable if user directory is read-only.
Remove Groups
Enter a comma separated license groups (e.g. jira-software-users, jira-inactive-users) to remove for inactive users.
Add Groups
Its recommended to add those former X users inactive users for tracking. e.g. jira-deactivated-users.
Rename Deactivated Users (Optional)
To rename Deactivated user to {username}_inactive_yyyyMMdd
Activate (Optional)
To enable Automatic Clean up.
That's it!
Additional information.
All atlassian provided user directories are supported:
Supports license groups removal and helps to reduce license count.
For User Deactivation:
User Directory must have read + write permissions i.e. in your user directory simply uncheck option [Update User attributes on Login].
For Crowd Directory: Enable Read/Write access at crowd properties
For Internal Directory you may need to consider using one of below custom remote directories to validate user active/inactive status.
STEP-4
Perform Manual or On demand Clean.
Go to, On Demand Run > Click Former X Users Clean
STEP-5
Go to, Manage Inactive Users > App Settings > Schedule
To Configure Schedule for Automatic Clean.
Use below cron entry to schedule Inactive users clean up every Saturday at 6AM.
0 0 6 ? * SAT *
To verify go to System > Scheduler details.
STEP-6
To Debug Manage Inactive Users App:
Go to, System > Logging and profiling > Configure
Class/Package Name: com.tse.jira.deactivateusers.plugin Level: Debug