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Info

Jira Data Center Approved (tick)

OWASP Security Verified (tick)


Simple add-on to remove License for Inactive users and Deactivate or remove Security access groups for users who left organization.

Use Cases:

  • To remove License for Jira users who are Never Login or Not active and exists.
  • To remove License for JSM users who are Never Login or Not active and exists.
  • To remove License or Access Security Groups for Jira users who left company or Not exists in organization directory
  • To restore license Or Grant Access on Successful Login attempt.
  • To search inactive users certain number of days and export to CSV.
  • To notify license alerts.

Features:

  • Supports to process Large enterprise users base.
  • All Atlassian provided user directories are supported.
  • Supports custom remote external Directories, to check user status either active or deactivated.
  • Option to choose Multi User Directories to process users.
  • Option to process users from specific groups.
  • Option to skip users from specific groups.
  • Option to rename Deactivated user to {username}_inactive_yyyyMMdd
  • Option to send ​Alert Notifications active license reaches threshold.
  • Useful REST APIs



Info

Top Trusted Users

  • BNP Paribas Bank Polska S.A.
  • Paytm Bank
  • OTP Bank
  • OCBC Bank
  • Autodesk, Inc
  • Thales
  • Expedia
  • Mercedes-Benz
  • Broadcom
  • Intel


Info

Quick Start Steps.

Here is Quick Start Steps to start using this plugin.


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titleUse Case #1

Go to, add-ons admin page > Click Manage Inactive Users


Info
titleUse Case 1 --- To reduce the license count

Configuration to Remove License or Access Security Groups for Jira users who are Never Login or Not active.

Please see, Jira Manage Inactive Users


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titleUse Case #2

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titleUse Case 2 --- To deactivate users. (Optional)

To remove License or Access Security Groups for Jira users who left company or Not exists in organization directory.

  • Validates user status either active or deactivated in Atlassian supported user directories or a custom remote user directories like Okta, Google G-Suite and Azure AD.

Please see, Jira Manage Former X Users


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titleUse Case #3

Go to, add-ons admin page > Click Manage JSM Users

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titleUse Case 3 --- To reduce the license count for JSM

Configuration to Remove License or Access Security Groups for JSM users who are Never Login or Not active.

Please see, JSM Manage Inactive Users


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titleUse Case #4

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titleUse Case 4 --- Automatic license reclamation

To enable / grant Login access back to those inactive users automatically.

Please see, Jira License reclamation



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titleDebug

To Two ways to Debug Manage Inactive Users App :i.e.

>>> Through atlassian log file — atlassian-jira.log

Go to, System General Configuration > Logging and profiling > Default Loggers > Click Configure.

Code Block
Class/Package Name: com.tse.jira.deactivateusers.plugin
Level: Debug
Click Add

>>> Through Audit log.

Go to, System General Configuration > Audit log.


Please see, Common Asked Questions and Hints