Approved for Jira Data Center 
Simple add-on to remove License for Inactive users and Deactivate or remove Security access groups for users who left organization.
Use Cases:
- To remove License for Jira users who are Never Login or Not active and exists.
- To remove License or Access Security Groups for Jira users who left company or Not exists in organization directory
- To restore license Or Grant Access on Successful Login attempt.
- To search inactive users certain number of days and export to CSV.
Features:
- All Atlassian provided user directories are supported.
- Supports custom remote external Directories.
- Option to choose Multi User Directories to process users.
- Option to process users from specific groups.
- Option to skip users from specific groups.
- Option to rename Deactivated user to {username}_inactive_yyyyMMdd
- Option to send Alert Notifications active license reaches threshold.
- Useful REST APIs
- OWASP Security Verified.
Top Trusted Users
- Autodesk, Inc
- Thales
- Expedia
- Mercedes-Benz
- Broadcom
- Intel
Quick Start Steps.
Here is Quick Start Steps to start using this plugin.
USE CASE #1
Go to, add-ons admin page > Click Manage Inactive Users
Use Case 1 > To reduce the license count.
Configuration to Remove License or Access Security Groups for Jira users who are Never Login or Not active.
Please see, Jira Manage Inactive Users
USE CASE #2
Use Case 2 > To deactivate users. (Optional)
To remove License or Access Security Groups for Jira users who left company or Not exists in organization directory.
It validates user status in remote user directory.
Please see, Jira Manage Former X Users
USE CASE #3
Go to, add-ons admin page > Click Manage JSM Users
Use Case 3 > To reduce the license count for JSM
Configuration to Remove License or Access Security Groups for JSM users who are Never Login or Not active.
Please see, Jira Manage Inactive Users
AUTO GRANT LICENSE ON LOGIN
To enable / grant Login access back to those inactive users automatically:
Please see, Jira License reclamation
DEBUG
To Debug Manage Inactive Users App:
Go to, System General Configuration > Logging and profiling > Default Loggers > Click Configure
Class/Package Name: com.tse.jira.deactivateusers.plugin Level: Debug
Click Add.
HINTS
Increase proxy Idle time:
Make sure Increase proxy Idle time approx. 1h (i.e. 3600 seconds) to run long running tasks on UI like reports and on-demand clean ups.
Apache
ProxyPass / http://localhost:8080/ timeout=3600 ProxyPassReverse / http://localhost:8080/ timeout=3600
Nginx
server{
...
proxy_read_timeout 3600;
proxy_connect_timeout 3600;
proxy_send_timeout 3600;
...
}
GCP
